Interjet Vacations Package Policy


  • All rates are shown in national currency.
  • Interjet Vacations packages are non-cancellable and non-refundable
  • Your information is being handled on a secure line, we do not provide any data from it to third parties
  • Interjet Vacations package rates shown on interjet.com are only valid at the time of quotation and are subject to availability at the time of purchase.
  • We accept Visa, Master Card and American Express credit cards
  • Interjet Vacations package prices shown on the interjet.com page are subject to availability and are variable until the reservation is completed
  • The amount corresponding to the purchase will be immediately charged to your credit card and will appear on the statement as "Interjet Vacations".
  • An Interjet Vacations reservation is considered completed when you have your confirmation number and the corresponding charge was applied.
  • At the time of contracting the air transport service you confirm that you have accepted the Interjet Vacations.
  • If the passenger does not use their Interjet Vacations package reservation or made no changes 48 hours prior to flight departure and/or arrival at the hotel, the reservation loses its validity, without Interjet Vacations being required to refund or compensate in some way to the client,
  • To make changes, the passenger must call 01 (800) 771-2306 up to 48 hours before the departure of the flight and/or arrival at the originally booked hotel, mentioning his/her reservation number.
  • Changes on public and non-promotional fares will generate a minimum charge of $350.00 M.N./35 USD per passenger/segment (including taxes), is subject to availability and re-quote to current fares (air tickets and lodging) under the new conditions of the reservation, if there is a difference in fare it must be covered by the customer.
  • Infants under 1 year 11 months who do not occupy a seat, do not pay air ticket on National routes (Mexican Republic), on International routes will apply the taxes corresponding to each country.
  • There are no additional discounts on Interjet Vacations package rates.
  • In order to avoid mishaps You must print your corresponding coupon and present it when you require your reserved service, as it is an indispensable requirement to make use of the service.
  • Changes are allowed up to 48 hours before the flight departs and/or arrival at the originally booked hotel.
  • To make changes, the passenger must call phone 01 (800) 771-2306, up to 48 hours before the departure of the flight and/or arrival at the originally booked hotel, mentioning his/her confirmation number.
  • The requested changes apply to all passengers of the flight reservation. It is not possible to apply changes only to a portion of the passengers.
  • Changes in promotional fares and i fares (Outlet, weekend sales, pre-sales, holiday promotions, etc.) will generate a minimum charge of $700.00 M.N./70 USD per passenger/segment (including taxes), is subject to availability and re-quote to the current rates (air tickets and lodging) under the new conditions of the reservation, if there is a difference in fare this must be covered by the customer.
  • Any change is subject to availability and re-quotation at the current rates set out on the interjet.com page under the new conditions of the reservation and in case there is a difference in rate this must be covered by the customer.
  • All the above policies and referring to air transport services will be subject to the conditions of contracting the air passenger transport service which can be consulted inhttp://www.interjet.com.mx/terminos-condiciones-servicio.aspx o http://www.interjet.com.mx/contrato-servicio-transporte-aereo.aspx

Infants:

  • Flights originating in the Mexican Republic, infants (under 2 years) do not pay a fee, they can travel in the arms of an adult, without the right to seat or baggage allowance.
  • When the flight originates abroad, some countries charge an exit tax, in such cases, infants (under 2 years) do not pay a fee but must cover the country of origin's exit tax.
  • An adult may only carry an infant in his or her arms and must inform him/her at the time of purchase to provide a better service
  • Only one adult is allowed to travel with two infants, the second infant pays a normal fare and is entitled to seat and baggage allowance.

Children between the ages of 2 and 12

  • The price of the fare for children from 2 years of age is the same as for all passengers.

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